Carta del manager de la comunidad US a los fans

http://eu.aiononline.com/en/news/article/a_letter_to_our_fans

Fragmento :

1) Cuando será lanzado Aion en America/Europe?

Esperamos lanzar Aion en el área que cubre NCsoft West (América/Europa)en otoño del 2009.

2) Porque la Adaptación del Juego está tomando mucho tiempo?

La adaptación implica un esfuerzo enorme, con una gran cantidad de contenido. Aion no está simplemente siendo traducido, un grupo de escritores dedicados están adaptando los diálogos y el contenido para brindar una gran calidad y asegurarnos que es culturalmente relevante para nuestra audiencia. En vez de hacer un lanzamiento rápido, preferimos antes hacerlo bien.

3) Ha sido fijada una fecha para los Preview Event?

No estamos listos para dar información aun sobre los Preview Event. Sin embargo podemos decirles que incluiremos a los participantes que se inscribieron el año pasado en FJV, PAX y Leipzig. Cuando la fecha se acerque ofreceremos más inscripciones a los fans para que puedan participar en estos eventos exclusivos.

4) Habrá soporte para la comunidad Europea?

Absolutamente. Nos dimos cuenta que muchas comunidades se sorprendieron con la noticia sobre el movimientos de nuestras instalaciones. Estamos completamente comprometidos con la comunidad europea y tendrá apoyo de los Coordinadores en nuestros idiomas nativos (Ingles francés y alemán).

5) Habrá servidores para Cada región?

Tendremos servidores físicamente localizados en ambos tanto en América como en Europa.

Sabemos que tienen muchas más preguntas, mi objetivo es obtener algunas respuestas más en las siguientes semanas.

A Letter to our Fans

Ayase | Thursday, 19 February 2009

The following is a message from Liv, our US Community Manager:

Hello Everyone,

I’d like to thank you for your patience while I collected feedback, comments and suggestions from various Aion communities’ across Europe and North America. I used this information to create a list of questions that I felt needed to be addressed right away by our development team. This list does not cover all of your questions, I realize this, but I wanted to provide what information is available at present. The rest I am still working on.

I have spent the last week discussing the current state of morale within the community and the general excitement for the game with our production team and after reviewing the community report, one member in particular wanted to address you all directly. I would like to introduce you to Lance Stites, Executive Producer of NCsoft West’s Game Production Studio.

Greetings to all,

As Executive Producer, my responsibilities include preparing and supporting the launch and ongoing operations of product for the “Western” market—including North America and Europe. I’ve worked with NCsoft since 2001, including 5 years in the Austin office and after a brief time away from the company I returned to spend almost a year in the European office. I’ve worked to launch or support multiple products or expansions, including the Lineage and City of Heroes franchises.

As you’ve probably seen, NCsoft West is undergoing restructuring which involves the relocation of certain key staff. We’re building a dedicated production studio to support titles like Aion and the Lineage franchise. We’ve added Lani “Liv” Blazier as our Aion Community Manager recently and she is already taking an extremely active role within the community. Within the MMO community, this role is of vital importance and great to have someone who understands the importance of the player base and will be a tireless advocate of the community needs. Liv has spent the past several days gathering information and answers that are important to the community. We want to continue this open dialogue with the players and look forward to more as we move toward and past our Aion launch.

We really have an exciting time ahead of us in regards to ongoing updates to existing products, new releases on the horizon, and closer cooperation and coordination between the European and North American territories.

Cordially yours,

Lance Stites
Executive Producer, Game Production Studio
NCsoft West

The Community Team is committed to listening and responding to your needs. Please find below the answers to 5 questions that I wanted to make you had answers to sooner, rather than later.

1) When will Aion be released in North America/Europe?
We expect to ship Aion in NCsoft West territories in the fall of 2009.

2) Why is localization taking so long?
The localization effort is enormous, with a vast amount of content. Aion is not simply being translated, a team of dedicated content writers are re-creating the written dialogue and content to provide AAA quality and to ensure that it is culturally relevant for our audience. We are going to do this launch “right” rather than fast.

3) Has a date been set for our Preview Event?
While we are not ready to release specific details regarding the Preview Event, we can tell you that participants will include those who signed up at last year at FJV, PAX and Leipzig. We will also be extending invites to long time NCsoft customers and dedicated legions. As we get closer, we will be offering more opportunities for fans to get signed up for this exclusive event.

4) Will there be community support for Europe?
Absolutely. We realize that many in the community were surprised with our announcement regarding the consolidation of the North American and European operations. We are deeply committed to our European community and will have native speaking Community Coordinators for our supported languages (English, German & French).

5) Will there be servers for each region?
We will have servers physically located both in Europe and North America for launch.

We know you have more questions and they are being addressed. My goal is to have another update for your within the next few weeks.

Thank you,

Aún no han dicho nada pero seguro seguro que P2P,  F2P lleva a mucho desbalance pues tienen que poner premium shop para sobrevivir o vender el juego y las expansiones. Al menos ya  sabemos que sale en inglés en unos meses. También se cosecha otra noticia de que para el 2010 van a montar servidores en America Latina, asi que se espera una traducción total al español para el próximo año.

salu2